Effectiveness/Efficiency

Online Ratings For Hospital CEO, CFO’s, etc.

This week's NEJM features an article on hospital-sponsored online rating sites for docs.  The author, Vivian S. Lee, M.D., Ph.D., MBA, a prominent health services researcher discusses the adoption and success of her program at the University of Utah and how the system uses a portal open to patients to evaluate staff. In the piece, she covers familiar ground. Early renunciation and eventual acceptance by faculty in a manner you can predict: initial fears of reputation and prestige loss give way to a stable system allowing docs to obtain feedback in real time to improve their game.  It is not all wine and roses in her telling, but like all things, the apocalypse never materializes, and the once unthinkable becomes business as usual. Docs adjust.  Life moves on. Also in her viewpoint, she cites a recent study of interest that continues to get a lot of attention whenever inquiring minds consider provider ratings.…

The Best Way to Die?

by David Brabeck, MD, FACP
By David Brabeck, MD, FACP Medicine can be a strange business. Trainees are often thrust into situations involving life and death in which there is often little formal education for end of life experiences. Moreover, relatively few have personally experienced family members or loved ones dying. The population of the United States is aging and palliative care is a growing field. Despite this, formal medical school education regarding palliative care and hospice is quite varied and often inadequate. A recent review in the journal Medical Education reported that medical schools’ curriculums include between two hours and several weeks of training for end-of-life issues. With limited training in this area, residents and supervising attendings are often left to experiential education to guide them in their communication and medical decision making when a patient is close to dying. These can be difficult waters to navigate when futility of care and patient’s wishes…
David Brabeck, MD, FACP is Associate Program Director, Internal Medicine Residency, in the Departments of Hospital Medicine/General Internal Medicine at Lahey Hospital and Medical Center in Burlington, MA. He can be reached at [email protected]

Creating Value through Crowdsourcing & Finding “Value” in the New Year

Earlier this month, I took a day trip to the University of Michigan Frankel Cardiovascular Center for their inaugural value challenge. Little did I know that when I arrived, I would be part of an all-star judging team that would be giving away $100,000 (a.k.a. real money) complete with a “big check”, a la Publisher’s Clearing House, to the best idea to improve value! Given that I do not see patients on our cardiology service, I was starting to wonder if I was in over my head. The good news is that value was defined quite broadly by different stakeholders; I was able to follow along, even though I wasn’t up to date with the latest in intra-aortic balloon pumps. We heard from 5 finalists. Interestingly, 3 of the ideas centered on specialized teams to improve care coordination for specific conditions such as atrial fibrillation, pulmonary embolism, or cardiogenic shock. While…

Male Versus Female Hospitalists

If you have paid attention to the news, you picked up the study out in JAMA concerning how male versus female physicians deliver inpatient care.  Not just any inpatient docs, though, but hospitalists. The investigators were meticulous in their analysis of over a million Medicare beneficiaries and looked at readmit and mortality rates.  They examined various diagnoses and adjusted for the usual doctor and hospital characteristics. Across the board, males took a drubbing and the NNT for both outcomes of interest hovered around 200 (0.5% absolute difference). Ashish Jha, one of the investigators and a leader in the study of hospital quality and safety (who really needs to speak at an SHM annual, incidentally) goes into more depth over at his blog: (more…)

BREAKING NEWS: “Physicians Deemed Unnecessary”; “Social Worker Promoted to Hospital CEO”

“Physicians deemed unnecessary, ½ of all hospitals expect to be using artificial intelligence technology by 2020. Medical schools begin to shutter.” (See New England Journey of Medicine 2016.) “Social worker of inner city hospital found to be the most cost effective position in the system, promoted to CEO.” “Patients HCAHPS surveys determined to be filled out by their pets 90% of the time. Industry chief states this improves surveys have never been more accurate and recommends tying 100% of salary to Rover’s results.” (See webofliesmd.com for those last two.) So ran some Facebook headlines from my Macedonia buddy. Makes me long for the days of getting duped by The Onion. Fake news, as opposed to satirical news, is the latest virus infecting the web. They travel online faster than Usain Bolt. We are passed the era of truthiness and into the realm of post-truth. With newspaper subscription rates declining faster than ever, the search for real news gets harder and harder. Truth…
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