I can’t help myself. Here is my favorite all-telling quote of the month which I heard at a recent meeting:
“If she doesn’t trust me enough, maybe we should fire her”
The AMA sent out a recent survey on physician job satisfaction. I was impressed and heartened by the questions it asked. Things like do you feel free to speak up? can you be the same person in all of your meetings? Being unable to name your fears, tell your truth, or comment on something wrong for fear of getting fired is detrimental to the whole organization and poisons the entire atmoshphere.
In my previous post, I discussed the challenges associated with measuring hospitalists’ patient satisfaction scores. I noted that CMS never designed the HCAHPS survey to evaluate the performance of individual providers or groups; it is only valid for assessing hospital-level performance related to patients’ experience of care. I also reviewed some structural impediments that likely […]
JAMA just published the largest trial I have seen on a Hospital at Home (HAH) model to date and the first one out in the last few years. It comes from Mount Sinai in NYC–who have led the pack in this style of care if national presentations are the judge. They launched the program three […]
In 2011-2012, an undergrad pre-med student performed an ingeniously simple but enlightening health policy study. Jamie Rosenthal called 122 hospitals across the U.S. (2 randomly selected hospitals from each state, plus Washington D.C., along with the 20 top-ranked orthopedic hospitals according to the US News and World Report rankings that year) and asked them what […]