Can you guess from what group or sector of the economy this quote hails:
She questioned the methodology and the validity of the Council questionnaire, which asks for but does not require the names of respondents. “The survey has no method of confirming that a participant is actually a xxxxxxxxx, nor does it ensure that an entrant fills out only one submission,” Ms. Craig said. “The results — good or bad — will have negligible value.”
Teachers, doctors, and yes, restaurants–all getting the report card treatment. And all are extremely pissed.
See my old post on above. The rationale is sound, but as a group (doctors) who are skeptical of the methods behind current measurement approaches, we can stand in the shoes of all others and understand the discontent. As you are tempted to research your next hotel, repair shop, or fitness center–using the latest and greatest score card, keep that in mind.
For me, unless its Consumer Reports, no grading system gets an ‘A’, no pun intended.
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