Leslie Flores

About Leslie Flores

Leslie Flores is a founding partner at Nelson Flores Hospital Medicine Consultants, a consulting practice that has specialized in helping clients enhance the effectiveness and value of hospital medicine programs as well as those in other hospital-focused practice specialties since 2004. Ms. Flores began her career as a hospital executive, after receiving a BS degree in biological sciences at the University of California at Irvine and a Master’s in healthcare administration from the University of Minnesota. In addition to her leadership experience in hospital operations, business development, managed care and physician relations, she has provided consulting, training and leadership coaching services for hospitals, physician groups, and other healthcare organizations. Ms. Flores is an active speaker and writer on hospitalist practice management topics and serves on SHM’s Practice Analysis and Annual Meeting Committees. She serves as an informal advisor to SHM on practice management-related issues and helps to coordinate SHM’s bi-annual State of Hospital Medicine Survey.
By  | February 26, 2019 |  3
A couple of months ago, I wrote about some key findings from a 2018 survey of US physicians by The Physicians Foundation. It’s no surprise to anyone working in healthcare today that the survey found alarming levels of professional dissatisfaction, burnout, and pessimism about the future of medicine among respondent physicians. Sadly, it appears that […]
By  | January 24, 2019 |  0
Some time ago, I wrote about job enrichment and the importance of factors like achievement, recognition, interesting work, responsibility, advancement, and personal growth in building sustainable jobs that one can do for a career. Unfortunately, making our jobs richer and more fulfilling is rarely something that others will do proactively for us. And we are […]
By  | December 17, 2018 |  4
According to a new survey report released by The Physicians Foundation, 80% of physicians across all specialties report being at full capacity or overextended, and 78% reported sometimes, often, or always experiencing feelings of burnout. Sixty-two percent of U.S. doctors are pessimistic about the future of medicine, and 49% wouldn’t recommend medicine as a career […]
By  | October 2, 2018 |  0
On behalf of SHM’s Practice Analysis Committee, I’m delighted to announce that the 2018 State of Hospital Medicine Report is now available! This year’s report may be the most representative yet regarding the current state of hospital medicine. Of the survey’s 569 respondent groups: 52% are employed by hospitals or health systems 25% are employed […]
By  | September 17, 2018 |  0
Last October, I wrote about the process some healthcare organizations are engaging in to develop written compacts between physicians and the hospitals where they practice. The point of my post was that there are inevitably some generally accepted (but rarely articulated) expectations that the two parties have of each other, and it can be valuable to […]
By  | July 11, 2018 |  3
In my previous post, I discussed the challenges associated with measuring hospitalists’ patient satisfaction scores. I noted that CMS never designed the HCAHPS survey to evaluate the performance of individual providers or groups; it is only valid for assessing hospital-level performance related to patients’ experience of care. I also reviewed some structural impediments that likely […]